Conflict Resolution

In the event of a dispute, consumers may resort to the following Arbitration Centers:

National Center for Consumer Dispute Information and Arbitration (CNIACC) or through the website www.cniacc.pt

Ave Valley Information and Arbitration Center (CIAVE) – Guimarães, or through the website www.triave.pt

Algarve Consumer Information, Mediation, and Arbitration Center (CIMAAL), or through the website www.consumidoronline.pt

Cávado Valley Information and Arbitration Center (CIAB) – Braga, or through the website www.ciab.pt

Consumer Dispute Arbitration Center of the Autonomous Region of Madeira (CACRAM), or through the website www.madeira.gov.pt

Lisbon Consumer Dispute Arbitration Center (CACCL), or through the website www.centroarbitragemlisboa.pt

Coimbra District Consumer Dispute Arbitration Center (CACCDC), or through the website www.centrodearbitragemdecoimbra.com;

Porto Consumer Information and Arbitration Center (CICAP), or through the website www.cicap.pt.